Under our Practices pillar we focus on the following four elements:

1. Codes of conduct

  • We will make sure we are an organisation that has a strong, clear code of conduct ensuring compliance with laws, such as those on respecting human rights, environmental protection, labour relations and financial accountability, even in countries with less stringent regulatory frameworks.
  • We aspire to be an organisation where everyone knows what is expected of them and helps us make ethical decisions, with clear processes for identifying misconduct. We believe in a culture where everyone knows what is expected of them.

2. Framework for reporting

  • We will ensure we make appropriate external statements of our approach to compliance in a given policy area through the Group’s website and Annual Report. We believe transparency drives ethical responsible behaviour.
  • We will maintain the high legal and regulatory standards vital to building confidence and trust with all our stakeholders.
  • We will publish a set of guidelines and rules to comply with Inchcape goals in relation to good practices and laws. We believe trust reinforces our bond with our stakeholders.

3. Whistleblowing

  • We will create a culture of integrity by empowering colleagues to make the right choices.
  • We will give colleagues clarity and transparency over all polices and enable a confidential method of reporting. We believe all colleagues should be able to report their concerns in confidence and drive responsible behaviour.

4. Policies

  • We will ensure we communicate our policies and controls effectively and consistently and that colleagues are given access to training where required. Our InControl Standards risk management framework will enable long-term growth, protecting the fundamentals that underpin the Group’s success.

Highlights & achievements

  • Launch of our Global Policy Statement Handbook to all colleagues.
  • Our Employee Code of Conduct has been updated, launched and distributed, and our workforce trained.
  • Supplier Code of Conduct ensures consistency of approach within our third-party supplier community.