Inchcape’s footprint in Indonesia started in August 2021, as the authorised importer and distributor of Jaguar and Land Rover vehicles in Indonesia.
Inchcape continued to grow with strength in Indonesia. With a proven track record of distribution, retail and delivery of great customer experiences, Inchcape became the exclusive distributor of Harley-Davidson vehicles in Indonesia in January 2023.
In July 2023, Inchcape and Great Wall Motor announced their global strategic partnership and distributorship for Indonesia.
In October 2023, Inchcape, in joint venture with Indomobil, takes over the ownership of Mercedes-Benz distribution and assembly operations in Indonesia. Inchcape has been entrusted as the distributor in the premium mass to luxury segment in Indonesia.
With an over 400 strong team, we aim to accelerate new energy transition in the country.
The teams at Inchcape Indonesia take pride in our ability to assemble a wide range of vehicles. Our flexible manufacturing approach allows us to adapt to evolving market demands and deliver vehicles that meet the diverse needs of our customers.
Our industry-leading assembly facilities are equipped with advanced technology and operated by skilled professionals who are dedicated to upholding the highest standards of craftsmanship. From start-of-production to final assembly, we set new standards for flexibility, efficiency, sustainability and digital production. Every vehicle that rolls off our assembly line exceeds expectations in safety, quality, reliability, and driving experience.
At Inchcape Indonesia, distribution is vital between our products and our valued customers. We are responsible for importing and wholesale distribution of Mercedes-Benz, Jaguar, Land Rover, Harley-Davidson and GWM vehicles, spare parts, accessories, general merchandise, as well as customer experience. Our robust dealer network ensures widespread accessibility and personalized service, enabling our offerings to reach every corner of the market, seamlessly connecting supply with demand.
Sustainability is at the core of our distribution efforts, we consistently prioritize environmental friendliness, efficiency, modern and luxurious design, comfort, and driving safety through innovative advanced technology, that create sustainable value for all our stakeholders and customers.
Our retail excellence begins with a diverse selection of premium vehicles from top manufacturers, including Mercedes-Benz, Jaguar, Land Rover, Harley-Davidson and GWM.
With a steadfast focus on customer satisfaction, innovation, and sustainability, we go above and beyond to curate the ideal product lineup, personalized customer service and comprehensive after-sales support to ensure every interaction with our customer is exceptional.
Our commitment to electrification underscores our dedication to meeting the evolving needs of our customers and driving positive change in the automotive industry.
Vehicle Lifecycle Services (or VLS) is our second driver of growth. VLS focuses on how we expand the role we play through new and complementary products and services during a vehicle’s life.
There is increasing value to be created in the second and third phase of a vehicle’s lifecycle; and we believe Inchcape’s existing assets, relationships and expertise give us the platform to capture more of this value and provide customers with a holistic end-to-end customer journey.