Inchcape is the leading global automotive distributor, with operations across six continents. We operate in over 40 markets and territories with a portfolio of the world’s leading automotive brands.
By combining our in-market expertise with our unique technology and advanced data analytics, we create innovative customer experiences that deliver outstanding performance for our partners – building stronger automotive brands and creating sustainable growth.
Our value proposition to our partners is built on the core foundations of bringing exceptional standards and responsible partnership to everything we do. With an increased focus on the environment and sustainability, Inchcape has an important role to play to help our partners manage the new energy transition and power better mobility solutions.
Inchcape brings deep market insights and data around consumer and market trends, educating and enabling consumers and supporting partners in-market with the necessary infrastructure, creating greater impact for the nations’ communities, environment, and economy.
Brand partners
In more than 40 countries, Inchcape partners with some of the world’s most loved automative brands.
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Our value chain
Inchcape’s value chain comprises six key elements which provide full spectrum ‘Differentiated Distribution’ services for our original equipment manufacturer (OEM) partners:
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Product Planning Using our local market expertise to inform certification and vehicle ordering decisions (model types and specifications).
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Logistics Operating comprehensive post-factory connections to deliver vehicles and parts in our markets.
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Brand & Marketing Proposition development, brand positioning (including price setting) and national marketing, aimed to maximise market share for our partners.
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Channel Management Defining and building the optimal channels to reach consumers and businesses covering network management, digital, and omni-channel. This also includes selection and training of independent dealers, and ongoing performance management.
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Bringing our omni-channel platform to customers to deliver world-class, digital-first experiences across our OEM and market portfolio.
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Distribution of parts, and customer and vehicle lifecycle management including aftersales services via the omni-channel retail network.
Our value chain is differentiated from others by our investments in digital customer experience, in data analytics, our global connected platform – which enables us to deploy our processes consistently worldwide – and deep local market expertise.
Delivering for our partners, our customers and our people – so they can realise their ambitions in the new world of mobility. The Group is headquartered in London and employs more than 19,000 people globally.