Managing Your Shares

E-Comms

At Inchcape, we are committed to meeting the needs of our shareholders and to reducing our environmental impact.

Delivering company documents electronically is both a more efficient and quicker method of distribution and eliminates some of the cost, waste and paper consumption associated with producing documents. We provide shareholder information such as Annual Reports and AGM notices via this website, although our shareholders can elect to receive notifications of shareholder communications directly by registering for Electronic Communications (E–Comms) with our registrar, Computershare.

The e–communications service from Computershare enables you to:

• access details of your Inchcape shareholding quickly and securely online;
• change your details online;
• receive notification of availability of important shareholder documents by email; and
• appoint one or more proxies and cast your votes electronically for General Meetings (including the AGM) of the Company.

To register:

This process will only take a few minutes and is completely secure. You will need:

1. to visit www.investorcentre.co.uk
2. your shareholder account number: the 10–digit number found on your dividend tax voucher, share certificate, proxy form or any other document you may have been sent enclosing Inchcape shareholder information;
3. an email address; and
4. to select a password.

Computershare have provided a dedicated helpline for any queries you may have in relation to electronic communications, which is available from 0830hrs to 1730hrs on +44 (0)370 707 1076

Shareholders who have not registered for e–communications will receive written notification of the availability of the Annual Report and Accounts on the Company’s website. Shareholders can elect to receive a hard copy of all shareholder communications by contacting Computershare on the dedicated helpline +44 (0)370 707 1076.

Protect yourself from scams

Shareholders should be wary of unsolicited phone calls or letters from individuals or companies offering to buy or sell Inchcape shares on favourable terms. Fraudsters may do this by asking the shareholder to pay something up front, such as a bond or other form of security, which they say the shareholder will get back if the sale of the shares does not go ahead. These callers may be persistent and persuasive, and often have professional websites and telephone numbers to support their activities.

Inchcape will never make unsolicited calls to shareholders and any such communications should be treated as an investment scam. Remember: if it sounds too good to be true, it probably is.

You should always check that any firm contacting you about potential investment opportunities is authorised by the Financial Conduct Authority (‘the FCA’). The FCA provides useful information and online tools for investors to provide guidance based on the type of investment you may have been offered and how you heard about it. To check whether anyone offering to sell or buy your shares is registered with the FCA please visit their website https://register.fca.org.uk/.

If you suspect you have been contacted by investment fraudsters you can visit the FCA Warning List to check that a firm is properly authorised.

To verify whether a letter or telephone call you have received is legitimate you can contact our share registrar – Computershare – at [email protected] or on +44 (0)370 707 1076. You can also check with Inchcape directly at [email protected] or on +44 (0)20 7546 8235.

If you believe you have already paid money to share fraudsters please contact Action Fraud immediately via their website or on 0300 123 2040.

Share Dealing

Please note that the following information relates only to shares and NOT Sharesave or the Performance Share Plan.

For more information of Sharesave, please call Yorkshire Building Society on 0345 1 200 300.

Internet and telephone share dealing service

Inchcape is offering low cost internet and telephone share dealing facilities in conjunction with the Company’s registrar, Computershare Investor Services PLC.

Internet dealing:

Commission is just 0.5%, subject to a minimum charge of £15 but stamp duty at 0.5% is payable on purchases
Up to 90-day limit orders available on shares
Service is available to place orders out of market hours
Simply log on to http://www.investorcentre.co.uk

Telephone dealing:

Commission is just 1%, subject to a minimum charge of £25 but stamp duty at 0.5% is payable on purchases
The share price at which you deal will be confirmed to you whilst you are still on the telephone
Service is available from 8am to 4.30pm Monday to Friday excluding bank holidays
Call 0870 703 0084

No forms will need to be completed in advance and the settlement period is 10 business days after your trade has been dealt in the market, for both internet and telephone share dealing. Copies of the terms and conditions of both of these services can be obtained by calling 0370 707 1076.

Protect yourself from scams

Shareholders should be wary of unsolicited phone calls or letters from individuals or companies offering to buy or sell Inchcape shares on favourable terms. Fraudsters may do this by asking the shareholder to pay something up front, such as a bond or other form of security, which they say the shareholder will get back if the sale of the shares does not go ahead. These callers may be persistent and persuasive, and often have professional websites and telephone numbers to support their activities.

Inchcape will never make unsolicited calls to shareholders and any such communications should be treated as an investment scam. Remember: if it sounds too good to be true, it probably is.

You should always check that any firm contacting you about potential investment opportunities is authorised by the Financial Conduct Authority (‘the FCA’). The FCA provides useful information and online tools for investors to provide guidance based on the type of investment you may have been offered and how you heard about it. To check whether anyone offering to sell or buy your shares is registered with the FCA please visit their website https://register.fca.org.uk/.

If you suspect you have been contacted by investment fraudsters you can visit the FCA Warning List to check that a firm is properly authorised.

To verify whether a letter or telephone call you have received is legitimate you can contact our share registrar – Computershare – at [email protected] or on +44 (0)370 707 1076. You can also check with Inchcape directly at [email protected] or on +44 (0)20 7546 8235.

If you believe you have already paid money to share fraudsters please contact Action Fraud immediately via their website or on 0300 123 2040.