Practices

Operating ethically and responsibly, reflecting our position as a global business

1. Codes of Conduct

  • We will make sure we are an organisation that has a strong, clear code of conduct ensuring compliance with laws, such as those on respecting human rights, environmental protection, labour relations and financial accountability, even in countries with less stringent regulatory frameworks.
  • We aspire to be an organisation where everyone knows what is expected of them and helps us make ethical decisions, with clear processes for identifying misconduct. We believe in a culture where everyone knows what is expected of them.
  • In 2023, as part of our commitment to continually strengthen our practices, we reviewed and updated our company-wide Code of Conduct and embarked on a global roll-out across all our regions.

View our Code of Conduct

View our Supplier Code of Conduct

2. Governance & Policies

Our Responsible Business strategy is supported by a robust governance structure which ensures that the Board and GET are involved with and closely informed on sustainability issues.

We implement clear global policies to maintain consistent standards across the Group. High standards for governance and ethical conduct at all levels of the business is an essential part of making us the partner of choice for OEMs in diverse markets and helps all of our stakeholders understand our values and high operational standards.

3. Whistleblowing

We maintain a safe, open and transparent workplace culture, where all our colleagues and partners can raise concerns confidentially and safely. Our Speak Up Policy outlines the process and avenues for reporting concerns, provides examples of wrongdoing to be aware of, and makes clear to all that concerns covering any part of our operations must be reported.

Read more about our Whistleblowing Framework

4. Cybersecurity

We are committed to safeguarding all personal information and data which we are entrusted with, encompassing data related to our customers, partners, colleagues and more. Ensuring confidentiality of data and strong standards for data protection across our business is integral to our operations.

Highlight & achievements

  • We reached over 14,000 colleagues with our updated Code of Conduct.
  • Launch of our Global Policy Statement Handbook to all colleagues
  • Introducing mandatory sustainability questionnaires into our procurement process

We’re committed to educating and enabling our colleagues across over 40 markets to conduct business with consistently high ethical standards.

Mark Dearnley Chief Digital Officer